Frequently Asked Questions

Place one sheet directly in the drum with your laundry, then start your usual cycle. The sheet dissolves during the wash. No dispenser drawer, no measuring cup.

One sheet for a 4 to 5 kg load of dirty laundry. For a large 8 to 9 kg load, use two sheets.

Yes, the sheet is suitable for cold washes.

Yes. We explain the dosing and the method in our article Washing by hand with a laundry detergent sheet (in French).

A box contains 60 sheets, or 60 loads: up to 2 months of laundry.

Fleur de Coton (the original), Fleur de Lin (the new one) or Fleur de Camomille (sensitive skin). Same sheet, same routine: only the fragrance changes.

Fleur de Camomille is dermatologically tested: skin tolerance rated “excellent” by Dermatest® (study on 30 volunteers). It is also certified vegan (V-Label).

Yes, as with any laundry detergent: keep out of reach of children and avoid contact with eyes. The safety information and the safety data sheet are available on each product page, under “Safety & composition.”

In France:

• Mondial Relay pickup point: free all year round, with no minimum purchase, in 4 to 5 days. You choose your pickup point before paying.
• Home delivery, 48-hour express (Colissimo or Chronopost): €6.90. Free on orders of €60 or more.

Yes, to the 26 other countries of the European Union and to the United States, home delivery only:

• European Union: €10 per order, free on orders of €100 or more, in 5 to 8 business days;
• United States: €29 per order, in 7 to 12 business days. Customs duties, taxes and import fees may be charged on delivery by US Customs; they are paid by the recipient.

We do not ship to any other destination at this time. Prices are in euros. Subscriptions and bulk orders are available in France only. All the details are on our Shipping page.

The tracking link is in your confirmation email. You can also find your order from Track my order or your account.

By credit or debit card, on a payment page secured by Stripe. Bhali does not store any banking data.

Yes, you have 14 days to exercise your right of withdrawal. Everything is explained in our returns and refunds policy.

Yes, for delivery in France: businesses, associations, building managers or neighbors buying together, check out our volume pricing on the Bulk orders page (in French).